I have a busted bug, with an embossing folder trapped inside. Sniff.
However, I have to say how TRULY fabulous ProvoCraft Customer service is. All I have to say, is that they stand 100% behind their products, they are going to fix me up with a working bug, and I'll be very, very happy to continue to buy from them.
Oh, life is sweet. Thank you dear ProvoCraft for resuing me and my Cuttlebugging needs!